I been given the under response from American Airlines just after I refused their provide of the $25.00 travel voucher for horrendous service. My opinions had been posted on This website However they were being taken off. Their inadequate service cost me time and expense, which I can not get back and so they Feel $25.
Once we arrived in Portland our luggage were not there, and American airline people were incredibly wonderful and explained they might be brought out the following day.
I am emailing this remark for you to make sure that AA may far better be capable to inspire staff members being more courteous when factors go wrong.Buyer service could make this kind of distinction for those utilizing your service.
We were being on AA 1517 from Miami to Roatan 02/thirteen/16 and 02/fourteen/16 & The flight was unable to land in Roatan and diverted to Belize. I'm acquainted more than enough with flying to be aware of the Captain made the suitable call and the diversion was weather conditions similar. Upon landing in Belize we ended up informed via the Captain there was a warning mild on an motor that necessary to be dealt with, the part was offered in Belize. The result was a transparent mechanical hold off. We deplaned and had been explained to we would get foodstuff and drink. After a lot more than one hour we had not been fed as well as a bit later we got a sandwich and bottled drinking water and then advised we could board.
Hello my identify is larneta And that i flew with American Airways for the first time to perform a suprise bridal shower for my ally,but After i landed my baggage was not there.they despatched my baggage to Wisconsin. Ihad Every thing with the suprise bridal shower in those bags.I couldnt find out why they wherever in Wisconsin and I didnt care I just needed them to generally be the place I used to be without delay.So I had to cancel every little thing. All her family members and his friends and family.I had been actually crying within the airport she didnt even know I used to be there I came early only for the suprise.
We ordered round vacation connecting flights through Charlotte from Boston to Aruba for 11/28/2015. We compensated Also on your “excess room†seating. No wherever ended up we knowledgeable that these “extra space†seats didn't give you a reclining option. When we arrived in Charlotte, we boarded flight 874 only to b instructed with the Captain that he required to perform some “program upkeep†that will take a “few minutes†just before we left, because he “wouldn't have the capacity to depart Aruba in time†if he waited to acquire it performed accomplished there.
I traveled quite not long ago on 1 of your planes, I have generally been contented even so, this practical experience still left me Together with the question, “Why ought to I use this airline?â€. I still left L.A. to fly to Phoenix I had been returning residence following caring for my sister and required to get household as soon as possible mainly because my spouse was hurt at home. Prior to the aircraft remaining there were Personal computer problems and after we landed the ramp wouldn’t open up we had to be “towed †to another gate. “We didn't disembark within the airplane till the last call for my following flight. I know that you will discover complications that come about even so the service was Less than criteria. At no time did anyone say we're sorry, aside from the pilot stated, “Well I don’t determine what to say matters occur, I suppose sorry might be superior.
Gold #6CJY924: File Locator: EVIXIM Your system would not print boarding move for next leg of trip. Termed Shopper Service: CS educated me I must wait around 24 hours in order to print 2nd leg of journey. Informed CS this was not correct. Was placed on hold: CS arrived back again and stated I used to be proper but to attend until eventually 24 hours to be able to print 2nd leg boarding go.
I can't believe that you board travellers previous to doing all of your checks around the plane. Leaving your clients caught for more than two several hours without any to very little information is complete bullshit. When you are essentially similar to each airline On this respect, it’s simply just not satisfactory to treat your clients in this manner.
senores American Airlines me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que tenia saliendo check over here de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por site visitors aereo y yo pague con resort y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
So I’m sitting in one of one's fucking late planes again.. Pilot states 25 minute wait on the fucking runway on account of some
I'm sixty two years aged, and was with a flight from Orange County, Ca to Jacksonville, NC. All went well right up until I arrived at Charlotte,NC. Due to the fact I had wheel chair aid I was helped otherwise I do think I wouldn't have been. After two flight have been cancelled on that night I wasn’t definitely sure what I would do. But because of the kindness within your workers they wheeled me to shopper service both moments, And at last upon acquiring the information that another flight would not be scheduled right until the morning from the 3rd they manufactured guaranteed I had a motel paid out for by american Airways which I greatly appreciated. Currently being alone was just a little scary, but I built it by means of, and managed to receive back for the airport at 5:30 the next morning. And once again this flight was cancelled at the same time. At this point I arranged to only go to another town. On receiving on that flight there was a electrical fire from the cabin on the airplane, and after remaining in the air for approximately 10 minutes it absolutely was rotated and we were being taken off the airplane inside a hurry.
I'd some particularly constructive tips to give them to prevent this Down the road, but was unable to establish contact with them.
in no way at any time obtained these types of poor service and a corporation that simply just doesn’t treatment about there paying clients